Returns & Exchanges
At DoubleCrazy, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
- 3.Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.